FAQ

DONATION REQUESTS

Heritage Hotels & Resorts has established a history of supporting non-profit, philanthropic and cultural preservation initiatives. We receive many requests for donations and do our best to assist programs operating in our local community and those that champion causes aligned with our mission. 

  1. Request Donation

    COMPLIMENTARY BREAKFAST

    Complimentary breakfast is included for up to two adults. We offer a daily buffet 7:30am to 9:30am or pick up a breakfast basket should you prefer to eat in your guest room.

    CHECK-IN / CHECK-OUT

    Check-In
    Check-in time is between 4:00 pm to 7:00 pm, if you are unable to check in at this time please contact us in advance at 855-846-8267 or email us at: nmreservations@hhandr.com


    Check Out
    Check-out is 11 a.m.

    PARKING

    Self-parking is available.

    PHOTOGRAPHY

    Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

    SMOKING

    Palacio de Marquesa is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

    WIFI

    WiFi is complimentary

    PETS

    We are happy to welcome dogs to Palacio de Marquesa. Our pet fee is $75 per stay for the first dog, and $35 for the second dog. Guests cannot leave pets unattended. Dog weight limit is 60 lbs. Please contact reservations at 855-997-8230 with any questions.

    MINIMUM AGE REQUIREMENT

    Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.