FAQ

COVID SAFETY

Palacio de Marquesa has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff. Learn more.

COMPLIMENTARY BREAKFAST

Complimentary breakfast is included – for up to two adults – either delivered to your room or served in our great room.

CHECK-IN / CHECK-OUT

Check-In
Check-in time is between 4:00 pm to 7:00 pm, if you are unable to check in at this time please contact us in advance at 855-846-8267 or email us at: nmreservations@hhandr.com


Check Out
Check-out is 11 a.m.

PARKING

Self-parking is available.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

SMOKING

Palacio de Marquesa is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is complimentary

PETS

Palacio de Marquesa welcomes dogs for $75 per stay (plus tax) and $35 per night (plus tax) for the second dog. Please contact reservations at 855-846-8267 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.